Shipping policy
Current Processing Time: Please allow 1-4 weeks for order processing. Orders placed in that time can not be combined in order to minimize mistakes as we receive a large order volume, and shipping prices change with weight changes.
If purchasing from the US, please allow approximately 1-2 weeks of shipping time after processing depending on the service chosen. Additionally, please expect delays past this time due to COVID-19.
If purchasing Internationally, please allow approximately 1-4 weeks of shipping time after processing depending on the service chosen. Additionally, please expect delays past this time due to COVID-19. ArtByJacStudio is not responsible for any seizures or extra costs from customs within your country.
Every order is sent with tracking included. Please double check that you have entered your full and complete address address when purchasing. ArtByJacStudio is not responsible for any packages that are returned due to incorrect addresses, or being unclaimed from your post office. Any charges, customs duties, import fees, taxes, etc. are the obligation of the customer. ArtByJacStudio is not responsible nor will be held liable for fees post shipment. If any incurred fees are not paid by the buyer, resulting in the package being returned, you will be required to pay a 25% restocking fee if the product is not wanted, or a second shipping fee to reship the package. Packages will not be resent until new postage has been paid for.
By placing your order from ArtByJacStudio, you are agreeing to understand and comply with ALL shop policies.
Last Updated: 5/8/2021